- Plivo’s Premium Communications Network offers the best possible connections worldwide ensuring high deliverability.
- Plivo offers superior onboarding and support.
- Plivo offers global coverage to 190+ countries.
You’re in good company
“Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.”
Secure your apps with one-time passwords.
Engage customers and prospects.
Anonymize communication between two parties.
Analyze voice calls to detect emotions and sentiment.
Alerts and notifications
Send critical information to customers.
Enable website users to call sales or support directly.
IVR and autoresponders
Build powerful menus to route calls intelligently.
Send calls to your home or office.
See how G2 users rate Plivo’s CPaaS
Supports sending messages and making voice calls to 190+ countries.
Enterprise-ready Premium Communication Network maintains 99.99% uptime.
Superior onboarding with a dedicated solutions architect guiding your integrations.
Provides industry-leading support service options, including via ticket, Slack, and phone.
Competitive and scalable volume-based discounts and pricing options available.
Offers option to pay in INR.
Not an aggregator — provides direct connectivity with telcos in 100+ countries, including India.
While it’s not mandatory, Plivo recommends registering a sender ID. Messages sent without a registered sender ID are sent with a generic identifier such as “SMS” or “INFO.”
DLT stands for distributed ledger technology. The Telecom Regulatory Authority of India (TRAI) requires any entity who wants to send SMS to register in order to curb unsolicited commercial communication (UCC). Required information includes organizational details, message headers and templates, and required consent information. Read our guide How to Complete DLT Registration for Sending Text Messages in India for information about the process.
Go through the DLT registration process and register a sender ID. Customers that fail to register and use generic sender IDs are charged international pricing for messages sent.