Plivo is the #1 Gupshup alternative

Learn why thousands of businesses in India trust Plivo’s messaging and voice APIs for a simple, fast, and scalable way to modernize their business communications.

Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.

— Prateek Dixit, Co-founder and CTO, Pocket FM

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Plivo is the #1 cloud communication platform

Plivo’s messaging and voice APIs let organizations programmatically send and receive text messages,
make voice calls, browser and app-based calling, and voice OTP.

Alerts and notifications
Alerts and notifications
Send critical information to customers
Two-Factor Authentication
Secure with one-time passwords
Text Marketing
Text Marketing
Engage customers and prospects
Conference Calling
Conference Calling
Connect multiple people on a single call
Call Forwarding
Call Forwarding
Send calls to your home or office
IVR and autoresponders
IVR and autoresponders
Build powerful menus to route calls intelligently
Get immediate customer feedback
SIP Trunking
SIP Trunking
Cloud SIP trunking for your VoIP infrastructure

Looking for a Gupshup alternative?
See the Plivo difference

Exotel Alternative

What the market says about Plivo

#1 in satisfaction overall
months to go live
API call speed feature rating
G2 leader fall 2022
Ease of Use
Ease of Setup
Ease of doing business with
G2 users love us
Frequently Asked Questions

Messages sent without a registered sender ID will be sent with a generic sender ID such as “SMS” or “INFO.” While it’s not mandatory, Plivo recommends registering.

Go through the DLT registration (Sender ID) process, otherwise you’ll be charged international pricing for messages sent with a generic sender ID.
Plivo does not offer phone numbers for rental or purchase in India.
DLT stands for distributed ledger technology. The Telecom Regulatory Authority of India (TRAI) requires any entity who wants to send SMS to register in order to curb unsolicited commercial communication (UCC). Required information includes organizational details, message headers and templates, and required consent information.
We do not have an exact date yet, but hope to offer local phone numbers to certain users before the end of 2022. Reach out to your customer success manager for more information.

Ready for a Gupshup alternative?