- DATE:
- AUTHOR:
- The API team
SMS API
Support for Non-Templated Interactive WhatsApp Messages Added
DATE:
AUTHOR:
The API team
This enhancement to the Plivo's WhatsApp Business API offers new ways for customers to engage users with List Messages, Reply Buttons, and Call-to-Action (CTA) Buttons. These features enable seamless interactions, such as quick responses and direct navigation to external links. Unlike templated messages, non-templated messages provide customers with flexibility and creative freedom, allowing for dynamic content without approval delays. For more information, please refer to our use case guide and API reference.