How to Send SMS in Ruby Using Plivo’s SMS API

Your company has settled on Plivo to handle its voice and messaging communications, and now it’s your job to start integrating Plivo into your company’s applications. Don’t worry — Plivo has an SDK to help you out. Let’s see how to send and receive messages through Plivo in a Ruby application.

Install the Plivo SDK

We’ll presume you already have Ruby installed. Installing the Plivo SDK is as simple as running

$ gem install plivo

If you prefer to install from source code or run a beta branch, visit our Quickstart guide for instructions.

Find your Auth ID and Auth Token

You have to have proper credentials before you can use the Plivo API. We provide an Auth ID and Auth Token in the Account section at the top of the Plivo console.

Find Your Auth Credentials on Plivo Console

Choose a phone number

You need an SMS-enabled Plivo phone number to send messages to the US and Canada due to the carrier regulations imposed by those countries. Check the Numbers screen of the Plivo console to see what numbers you have available and which of them support SMS capabilities. You can also rent numbers from this screen.

Buy a New Plivo Number

Carrier SMS regulations vary from country to country. For messages to countries other than the US and Canada, you might want to register an alphanumeric sender ID for your messages. You can learn more about the use of alphanumeric sender ID and register one from the Plivo console.

Send an SMS message

Now you’re ready to start. You can send an SMS message with just a few lines of code:

require 'rubygems'
require 'plivo'

include Plivo

client ="<auth_id>", "<auth_token>")
message_created = client.messages.create(
  'Hello, world!'

Replace the placeholders auth_id and auth_token with actual values from the Plivo console, and use your own source and destination numbers. Save the file as SendSMS.rb. Run it using the command:

$ ruby SendSMS.rb

Note: If you’re using a Plivo trial account, you can send messages only to phone numbers that have been verified with Plivo. You can verify a phone number using the Sandbox Numbers page of the console.

Receive an SMS message

Of course sending messages is only half of the equation. Plivo supports receiving SMS text messages in many countries (see our SMS API coverage page, and click on the countries you’re interested in). When someone sends an SMS message to a Plivo phone number, you can receive it on your server by using a Sinatra web app.

First, create a file called receive_sms.rb (or whatever name you like) with this code in it:

require "sinatra"

get "/receive_sms/" do
  from_number = params[:From]
  to_number = params[:To]
  text = params[:Text]
  puts "Message received — From: #{from_number}, To: #{to_number}, Text: #{text}"

Run it with the command

$ ruby receive_sms.rb

You should then be able to see your basic server app in action on http://localhost:4567/receive_sms/.

That’s fine for testing, but it’s not much good if you can’t connect to the internet to receive incoming messages and handle callbacks. For that, we recommend using ngrok, which exposes local servers behind NATs and firewalls to the public internet over secure tunnels. Install it and run ngrok on the command line, specifying the port that hosts the application on which you want to receive messages:

$ ./ngrok http 4567

Ngrok will display a forwarding link that you can use as a webhook to access your local server using the public network.

Sample ngrok CLI

Now you can create an application to receive SMS messages (follow our Quickstart guide for details).


And that’s all there is to sending and receiving SMS messages using Plivo’s Ruby SDK. Don’t use Ruby? Don’t worry — we have SDKs for PHP, Java, Node.js, Python, .NET Core, .NET Framework, and Go.

Haven’t tried Plivo yet? Getting started is easy and takes only five minutes. Sign up today.

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