Introducing Toll-Free SMS for the US

You can now enable two-way SMS text messaging on all Plivo toll-free phone numbers in the United States.

Plivo delivers text messages with the lowest latency, highest delivery rates, and most affordable prices in the market. Our toll-free phone numbers use the same powerful SMS API as our SMS long codes and SMS short codes. It’s easy to create SMS campaigns on your existing voice-enabled toll-free phone numbers without migrating subscribers to a new phone number.

Toll-free SMS is an excellent alternative for A2P (application-to-person) traffic. Any business can now send A2P text messages on any toll-free phone number in the US. You can instantly provision a Plivo toll-free number, and enabling a phone numbers for SMS is easy. Instead of waiting months for a SMS short code to be enabled, you can start sending toll-free messages within 48 hours.

Here’s how short codes and toll-free, our two A2P SMS phone number offerings in the United States, compare:

FeaturesShort Code
(555555)
Toll-Free SMS
(1-800-555-5555)
Accepted Traffic TypeApplication-to-Person (A2P)Application-to-Person (A2P)
Price per Month$1,000 – $1,500$1
Additional Network FeesExtraFree
Application Process12 Weeks2 Days
Voice EnabledNoYes
Handset Delivery ReportsNoYes
Two-way SMSYesYes
Long SMS ConcatenationYesYes
Unicode CharactersYesYes
Message QueuingYesYes
Real-Time SMS Alerts and LogsYesYes
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