Introducing Toll-Free SMS for the US

Oct 28, 2016
Introducing Toll-Free SMS for the US

You can now enable two-way SMS text messaging on all Plivo toll-free phone numbers in the United States.

Plivo delivers text messages with the lowest latency, highest delivery rates, and most affordable prices in the market. Our toll-free phone numbers use the same powerful SMS API as our SMS long codes and SMS short codes. It’s easy to create SMS campaigns on your existing voice-enabled toll-free phone numbers without migrating subscribers to a new phone number.

Toll-free SMS is an excellent alternative for A2P (application-to-person) traffic. Any business can now send A2P text messages on any toll-free phone number in the US. You can instantly provision a Plivo toll-free number, and enabling a phone numbers for SMS is easy. Instead of waiting months for a SMS short code to be enabled, you can start sending toll-free messages within 48 hours.

Here’s how short codes and toll-free, our two A2P SMS phone number offerings in the United States, compare:

Features Short Code
(555555)
Toll-Free SMS
(1-800-555-5555)
Accepted Traffic Type Application-to-Person (A2P) Application-to-Person (A2P)
Price per Month $1,000 – $1,500 $1
Additional Network Fees Extra Free
Application Process 12 Weeks 2 Days
Voice Enabled No Yes
Handset Delivery Reports No Yes
Two-way SMS Yes Yes
Long SMS Concatenation Yes Yes
Unicode Characters Yes Yes
Message Queuing Yes Yes
Real-Time SMS Alerts and Logs Yes Yes

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