Conference Calling with a PIN

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Node.js development environment and a web server and safely expose that server to the internet.

Create an Express server to implement a conference call with PIN

Create a file called conference_call.js and paste into it this code.

var plivo = require('plivo');
var express = require('express');
var bodyParser = require('body-parser');
var app = express();

app.use(bodyParser.urlencoded({extended: true}));
app.set('port', (process.env.PORT || 5000));

// Message that Plivo reads when the caller dials in
var WelcomeMessage = "Welcome to the demo. Press 1234 to join the conference";
// Message that Plivo reads when the caller does nothing
var NoinputMessage = "Sorry, I didn't catch that. Please hang up and try again";
// Message that Plivo reads when the caller enters an invalid number.
var WronginputMessage = "Sorry, that's an invalid PIN";

app.post('/conference/', function(request, response) {
  var r = plivo.Response();
  var getinput_action_url, params, get_input;
  getinput_action_url = request.protocol + '://' + request.headers.host + '/conference/firstbranch/';
  params = {
        'action': getinput_action_url,
        'method': 'POST',
        'inputType': 'dtmf',
        'digitEndTimeout': '5',
        'numDigits': '5',
        'redirect': 'true',
  };
  get_input = r.addGetInput(params);
  get_input.addSpeak(WelcomeMessage);
  r.addSpeak(NoinputMessage);

  console.log(r.toXML());
  response.set({'Content-Type': 'text/xml'});
  response.send(r.toXML());
});

app.post('/conference/firstbranch/', function(request, response) {
  var r = plivo.Response();
  var getinput_action_url, params, get_input;
  var digit = request.query.Digits;
  console.log(digit);
  if (digit === '1234') {
    var params = {
        'startConferenceOnEnter': "true",
        'endConferenceOnExit': "true"
    };
    var conference_name = "demo";
    r.addConference(conference_name, params);
  } else {
    r.addSpeak(WronginputMessage);
  }

  console.log(r.toXML());
  response.set({'Content-Type': 'text/xml'});
  response.send(r.toXML());
});

app.listen(app.get('port'), function() {
    console.log('Node app is running on port', app.get('port'));
});

Save the file and run it.

$ node conference_call.js

You should see your basic server application in action at http://localhost:3000/conference/.

Create a Plivo application for the conference call

Associate the Express application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Ruby development environment and a web server and safely expose that server to the internet.

Create an Rails controller to implement a conference call with PIN

Change to the project directory and run this command to create a Rails controller for inbound calls.

$ rails generate controller Plivo voice

This will generate a controller named plivo_controller in the app/controllers/ directory and a view in app/views/plivo. We can delete the view as we don’t need it.

$ rm app/views/plivo/voice.html.erb

Edit app/controllers/plivo_controller.rb and paste this code into the PlivoController class:

include Plivo
include Plivo::XML
include Plivo::Exceptions

class PlivoController < ApplicationController
  # Message that Plivo reads when the caller dials in
  $welcome_message = "Welcome to the demo. Press 1234 to join the conference"
  # Message that Plivo reads when the caller does nothing
  $noinput_message = "Sorry, I didn't catch that. Please hang up and try again"
  # Message that Plivo reads when the caller enters an invalid number
  $wronginput_message = "Sorry, that's and invalid PIN"
  def conference
    r = Response.new()

    getinput_action_url = "https://<yourdomain>.com/firstbranch/"
    params = {
        action: getinput_action_url, 
        method: 'POST', 
        digitEndTimeout: '5',
        inputType:'dtmf',
        numDigits:'4',
        redirect:'true'
    }
    getinput = r.addGetInput(params)
    getinput.addSpeak($welcome_message)
    r.addSpeak($noinput_message)
    
    xml = PlivoXML.new(r)
    render xml: xml.to_xml
  end
  def firstbranch
    digit = params[:Digits]
    r = Response.new()
    
    if (digit == "1234")
        params = {
          'startConferenceOnEnter' => "false",
          'waitSound' => "https://<yourdomain>.com/waitmusic/"
        }
    
        conference_name = "demo"
        r.addConference(conference_name, params)
    else
        r.addSpeak($wronginput_message)
    end
    
    xml = PlivoXML.new(r)
    render xml: xml.to_xml
  end
end

Add a route

Add a route for the inbound function in the PlivoController class. Edit config/routes.rb and add these lines after the inbound route.

get 'plivo/conference'
get 'plivo/firstbranch'

Now plivo_controller is ready for your first inbound call. To start the Rails server, run

$ rails server

You should see your basic server application in action at http://localhost:3000/plivo/conference/.

Create a Plivo application for the conference call

Associate the Rails application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Python development environment and a web server and safely expose that server to the internet.

Create an Flask application to implement a conference call with PIN

Create a file called conference_call.py and paste into it this code.

# -*- coding: utf-8 -*-
from flask import Flask, Response, request, url_for
from plivo import plivoxml

# Message that Plivo reads when the caller dials in
welcome_message = "Welcome to the demo. Press 1234 to join the conference"
# Message that Plivo reads when the caller does nothing
noinput_message = "Sorry, I didn't catch that. Please hang up and try again"
# Message that Plivo reads when the caller enters an invalid number
wronginput_message = "Sorry, that's an invalid PIN"

app = Flask(__name__)

@app.route('/conference/', methods=['GET','POST'])
def conference():
    response = plivoxml.ResponseElement()
    getinput_action_url = "https://<yourdomain>.com/conference/firstbranch/"
    response.add(plivoxml.GetInputElement().
        set_action(getinput_action_url).
        set_method('POST').
        set_input_type('dtmf').
        set_digit_end_timeout(5).
        set_num_digits(4).
        set_redirect(True).add(
            plivoxml.SpeakElement(welcome_message)))
    response.add(plivoxml.SpeakElement(noinput_message))
    return Response(response.to_string(), mimetype='application/xml')

@app.route('/conference/firstbranch/', methods=['GET','POST'])
def firstbranch():
    response = plivoxml.ResponseElement()
    digit = request.values.get('Digits')
    if digit == "1234":
        getinput_action_url = "https://<yourdomain>.com/secondbranch/"
        response.add(
        plivoxml.ConferenceElement(
            'demo',
            start_conference_on_enter=False,
            wait_sound='https://<yourdomain>.com/waitmusic/'))
    else:
        response.add_speak(wronginput_message)
    return Response(response.to_string(), mimetype='application/xml')

if __name__ == '__main__':
    app.run(host='0.0.0.0', debug=True)

Save the file and run it.

$ python conference_call.py

You should see your basic server application in action at http://localhost:5000/conference/.

Create a Plivo application for the conference call

Associate the Rails application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a PHP development environment and a web server and safely expose that server to the internet.

Create an Laravel controller to implement a conference call with PIN

Change to the project directory and run this command to create a Laravel controller for inbound calls.

$ php artisan make:controller ConferencecallController

This generates a controller named ConferencecallController in the app/http/controllers/ directory. Edit app/http/controllers/ConferencecallController.php and add into it this code.

<?php

namespace App\Http\Controllers;
require '../../vendor/autoload.php';
use Plivo\RestClient;
use Plivo\XML\Response;
use Illuminate\Http\Request;

class ConferencecallController extends Controller
{
    // GetInput XML to handle the incoming call
    public function conferenceCall()
    {
        $welcome_message = "Welcome to the demo. Press 1234 to join the conference"; //  Message that Plivo reads when the caller dials in
        $no_input = "Sorry, I didn't catch that. Please hang up and try again"; // Message that Plivo reads when the caller does nothing
        $response = new Response();
        $get_input = $response->addGetInput(
                    [
                        'action' => "https://<yourdomain>.com/conference/confbranch",
                        'method' => "POST",
                        'digitEndTimeout' => "5",
                        'numDigits' => "4",
                        'inputType' => "dtmf",
                        'redirect' => "true",
                    ]);
        $get_input->addSpeak($welcome_message, ['language'=>"en-US", 'voice'=>"Polly.Salli"]);
        $response->addSpeak($no_input);
        Header('Content-type: text/xml');
        echo $response->toXML();
    }

    public function confBranch(Request $request)
    {
        $wrong_input = "Sorry, that's an invalid PIN"; // Message that Plivo reads when the caller enters an invalid number
        $digit = $request->query('Digits');
        $response = new Response();
        if ($digit=="1234") {
            $params = array(
                'startConferenceOnEnter' => "true",
                'endConferenceOnExit' => "true"
            );
    
            $conference_name = "demo";
            $response->addConference($conference_name, $params);
        } else {
            $response->addSpeak($wrong_input);
        } 
        Header('Content-type: text/xml');
        echo $response->toXML();
    }
}

Add a route

Add a route for the forward function in the ConferencecallController class. Edit routes/web.php and add these lines.

Route::match(['get', 'post'], '/conference', 'ConferenceCallController@conferenceCall');
Route::match(['get', 'post'], '/conference/confbranch', 'ConferenceCallController@confBranch');

Now ConferencecallController is ready to forward incoming calls to your Plivo number. Start the Laravel server.

$ php artisan serve

You should see your basic server application in action at http://localhost:8000/conference/.

Create a Plivo application for the conference call

Associate the Laravel application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a .NET development environment and a web server and safely expose that server to the internet.

Create an MVC controller to implement a conference call with PIN

In Visual Studio, create a controller called ConferencecallController.cs and paste into it this code.

using System;
using System.Collections.Generic;
using System.Diagnostics;
using Microsoft.AspNetCore.Mvc;
using Plivo.XML;

namespace Receivecall
{
    public class ConferencecallController : Controller
    {
        // Message that Plivo reads when the caller dials in
        String WelcomeMessage = "Welcome to the demo. Press 1234 to join the conference";
        // Message that Plivo reads when the caller does nothing
        String NoinputMessage = "Sorry, I didn't catch that. Please hang up and try again";
        // Message that Plivo reads when the caller enters an invalid number
        String WronginputMessage = "Sorry, that's an invalid PIN";

        // GET: /<controller>/
        public IActionResult Index()
        {
            var resp = new Response();
            Plivo.XML.GetInput get_input = new
                Plivo.XML.GetInput("",
                    new Dictionary<string, string>()
                    {
                        {"action", "https://<yourdomain>.com/conference/firstbranch/"},
                        {"method", "POST"},
                        {"digitEndTimeout", "5"},
                        {"numDigits", "4"},
                        {"inputType", "dtmf"},
                        {"redirect", "true"},
                    });
            resp.Add(get_input);
            get_input.AddSpeak(WelcomeMessage,
                new Dictionary<string, string>() { });
            resp.AddSpeak(NoinputMessage,
                new Dictionary<string, string>() { });
    
            var output = resp.ToString();
            return this.Content(output, "text/xml");
        }
        // Conference Branch
        public IActionResult FirstBranch()
        {
            String digit = Request.Query["Digits"];
            Debug.WriteLine("Digit pressed : {0}", digit);
    
            var resp = new Response();
    
            if (digit == "1234")
            {
                // Add Conference XML Tag
                resp.AddConference("demo",
                new Dictionary<string, string>()
                {
                    {"startConferenceOnEnter", "true"},
                    {"endConferenceOnExit", "true"},
                    {"waitSound", "https://<yourdomain>.com/waitmusic/"}
                });
            }
            else
            {
                // Add Speak XML Tag
                resp.AddSpeak(WronginputMessage,
                    new Dictionary<string, string>() { });
            }
    
            Debug.WriteLine(resp.ToString());
    
            var output = resp.ToString();
            return this.Content(output, "text/xml");
        }
    }
}

Before you start the application, update Properties/launchSettings.json:“applicationUrl”: “http://localhost:5000/”Run the project and you should see your basic server application in action at http://localhost:5000/conference/.

Create a Plivo application for the conference call

Associate the .NET application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Java development environment and a web server and safely expose that server to the internet.

Create an Spark application to implement a conference call with PIN

Create a Java class called ConferenceCall and paste into it this code.

import com.plivo.api.xml.*;

import static spark.Spark.post;

public class ConferenceCall {
    public static void main(String[] args) {
        // Message that Plivo reads when the caller dials in
        String WelcomeMessage = "Welcome to the demo. Press 1234 to join the conference";
        // Message that Plivo reads when the caller does nothing
        String NoinputMessage = "Sorry, I didn't catch that. Please hang up and try again";
        // Message that Plivo reads when the caller enters an invalid number
        String WronginputMessage = "Sorry, that's an invalid PIN";
        post("/conference/", (request, response) -> {
            response.type("application/xml");
            Response resp = new Response();
            resp.children(
                    new GetInput()
                            .action("https://<yourdomain>.com/ivr/firstbranch/")
                            .method("POST")
                            .inputType("dtmf")
                            .digitEndTimeout(5)
                            .numDigits(4)
                            .redirect(true)
                            .children(
                                    new Speak(WelcomeMessage)
                            )
            );
            resp.children(new Speak(NoinputMessage));
            return resp.toXmlString();
        });
        post("/conference/firstbranch/", (request, response) -> {
            response.type("application/xml");
            String digit = request.queryParams("Digits");
            Response resp = new Response();
            if (digit.equals("1234")){
                resp.children(
                        new Speak("You will now be placed into the demo conference"),
                        new Conference("demo")
                                .endConferenceOnExit(true)
                                .startConferenceOnEnter(false)
                                .waitSound("https://<yourdomain>.com/waitmusic/")

                );
                resp.children(new Speak(NoinputMessage));
            }
            else {
                resp.children(
                        new Speak(WronginputMessage)
                );
            }
            return resp.toXmlString();
        });
    }
}

Save the file and run it. You should see your basic server application in action at http://localhost:4567/conference/.

Create a Plivo application for the conference call

Associate the Spark application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call.You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.

Using PHLO
Using XML

You can create and deploy a workflow to implement conference calling with a PIN with a few clicks on the PHLO canvas.

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. To receive incoming calls, you must have a voice-enabled Plivo phone number. You can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API.

Create the PHLO

To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.

Click CREATE NEW PHLO.
In the Choose your use case pop-up, click Build my own. The PHLO canvas will appear with the Start node.
The Start node is the starting point of any PHLO. It lets you trigger a PHLO to start upon one of three actions: incoming SMS message, incoming call, or API request.
From the list of components on the left side, drag and drop the Conference Bridge component onto the canvas. When a component is placed on the canvas it becomes a node.
Draw a line to connect the Start node‘s Incoming Call trigger state to the Conference Bridge node.
In the Configuration tab at the right of the canvas, under Conference Type, tick Protected, then enter a participant PIN and a moderator PIN for the conference. All participants must enter the participant PIN to connect to the conference. The moderator must use the moderator PIN to start the conference.
You can also add an announcement message to greet callers, and configure the hold music.
Once you’ve configured the node, click Validate to save the configuration.
Give the PHLO a name by clicking in the upper left, then click Save.

Your complete PHLO should look like this.

Conference with PIN

Assign the PHLO to a Plivo number

Once you’ve created and configured your PHLO, assign it to a Plivo number.

On the Numbers page of the console, under Your Numbers, click the phone number you want to use for the PHLO.
In the Number Configuration box, select PHLO from the Application Type drop-down.
From the PHLO Name drop-down, select the PHLO you want to use with the phone number, then click Update Number.

Assign PHLO to a Plivo Number

Test

You can now call to your Plivo phone number and see how callers are added to a conference call that requires PIN validation.For more information about creating a PHLO application, see the PHLO Getting Started guide. For information on components and their variables, see the PHLO Components Library.

Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

How it works

Conference with PIN Call Flow

Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Go development environment and a web server and safely expose that server to the internet.

Create an Go server to implement a conference call with PIN

Create a file called conference_call.go and paste into it this code.

package main

import (
	"github.com/go-martini/martini"
	"github.com/plivo/plivo-go/v7/xml"
	"net/http"
)

func main() {
	m := martini.Classic()
	const
	(
	// Message that Plivo reads when the caller dials in
	WelcomeMessage = "Welcome to the demo. Press 1234 to join the conference"
	// Message that Plivo reads when the caller does nothing
	NoInputMessage = "Sorry, I didn't catch that. Please hang up and try again"
	// Message that Plivo reads when the caller enters an invalid number
	WrongInputMessage = "Sorry, that's an invalid PIN"
	)

	m.Post("/conference/", func(w http.ResponseWriter, r *http.Request) string {
		w.Header().Set("Content-Type", "application/xml")
		response := xml.ResponseElement{
			Contents: []interface{}{
				new(xml.GetInputElement).
				SetAction("https://<yourdomain>.com/ivr/firstbranch/").
				SetMethod("POST").
				SetDigitEndTimeout(5).
				SetInputType("dtmf").
				SetNumDigits(4).
				SetRedirect(true).
				SetContents([]interface{}{new(xml.SpeakElement).
					AddSpeak(WelcomeMessage),
					}),
				new(xml.SpeakElement).
					AddSpeak(NoInputMessage),
			},
		}
		return response.String()
	})
	
	m.Post("/conference/firstbranch/", func(w http.ResponseWriter, r *http.Request) string {
	w.Header().Set("Content-Type", "application/xml")
	digit := r.FormValue("Digits")
	if digit == "1234" {
		return xml.ResponseElement{
			Contents: []interface{} {
				new(xml.SpeakElement).
				AddSpeak("You will now be placed into the demo conference"),
				new(xml.ConferenceElement).
				SetEndConferenceOnExit(true).
				SetStartConferenceOnEnter(false).
				SetWaitSound("https://<yourdomain>.com/waitmusic/").
				SetContents("demo"),
	
			},
		}.String()
	} else {
		return xml.ResponseElement{
			Contents: []interface{}{
				new(xml.SpeakElement).
					AddSpeak(WrongInputMessage),
				},
			}.String()
		}
	})
	
	m.Run()
}

Save the file and run it.

$ go run conference_call.go

You should see your basic server application in action at http://localhost:8080/conference/.

Create a Plivo application for the conference call

Associate the Go application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

Create Conference Application

Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

Assign Conference Application

Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Express server to implement a conference call with PIN

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Rails controller to implement a conference call with PIN

​Add a route

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Flask application to implement a conference call with PIN

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Laravel controller to implement a conference call with PIN

​Add a route

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an MVC controller to implement a conference call with PIN

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Spark application to implement a conference call with PIN

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

​Overview

​Prerequisites

​Create the PHLO

​Assign the PHLO to a Plivo number

​Test

​How it works

​Prerequisites

​Create an Go server to implement a conference call with PIN

​Create a Plivo application for the conference call

​Assign a Plivo number to your application

​Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Express server to implement a conference call with PIN

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Rails controller to implement a conference call with PIN

Add a route

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Flask application to implement a conference call with PIN

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Laravel controller to implement a conference call with PIN

Add a route

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an MVC controller to implement a conference call with PIN

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Spark application to implement a conference call with PIN

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test

Overview

Prerequisites

Create the PHLO

Assign the PHLO to a Plivo number

Test

How it works

Prerequisites

Create an Go server to implement a conference call with PIN

Create a Plivo application for the conference call

Assign a Plivo number to your application

Test