Product updates

Phone Numbers

Enhanced Port-in Process for Toll-Free Numbers

This update streamlines the Port-in process for toll-free numbers, significantly reducing the initiation time from up to 5 days to just 2 days. Customers can...

July 18, 2024

Number Masking

Enhanced Carrier Outage Handling for Number Masking

This update enhances our Number Masking service by introducing real-time monitoring for carrier performance and automatic number replacement during outages....

July 11, 2024

Verify API

Introducing Template Translations in Verify for a Global User Experience

This feature allows customers to send OTPs and verification messages in multiple languages, enhancing accessibility for a diverse global audience. By...

July 11, 2024

SMS API

Enhanced DND Functionality for 10DLC Compliance

Our latest update strengthens the Do Not Disturb (DND) feature by aligning with 10DLC guidelines, enhancing opt-out processes across campaigns. Now, opting...

July 9, 2024

Phone Numbers

Unified US Compliance Alerts: Toll-Free Verification with Multi-Email Support

This update enhances our alert system, expanding status updates to include Toll-Free verification alongside existing 10 DLC alerts. Users can now receive...

July 3, 2024

Voice API

Participant-Level Recording Now Available for MPC Sessions

This update adds Participant-Level Recording for Multi-Party Call (MPC) sessions, providing separate audio tracks for each participant. Customers can start...

July 2, 2024

Phone Numbers

Enhanced Toll-Free Number Verification Workflow on the Plivo Console

The new Toll-Free Number Verification Workflow streamlines the verification process on the Plivo Console . Businesses receive real-time email updates on...

June 27, 2024

Console Voice API

Elevating Call Integrity with STIR/SHAKEN: New Attestation B for Verified Numbers

With this update, Plivo is enhancing its STIR/SHAKEN attestation process for outbound calls in the US. This update introduces Attestation B for non-Plivo US...

June 21, 2024

SMS API

DND for Short Codes Now Supported by Plivo

With this update, Plivo now supports Do Not Disturb (DND) for short code numbers. Similar to long code and toll-free numbers, if a customer responds with any...

June 21, 2024

SMS API

Location Messages Now Available within WhatsApp Business API

This enhancement to the Plivo's WhatsApp Business API enables customers to share precise locations, supporting both templated and non-templated message...

June 12, 2024