Announcing the Plivo Helper Library
for Salesforce

We are excited to announce that the Plivo Helper Library for Salesforce is now available. This means that adding high quality voice calling and SMS text messaging capabilities to your Salesforce and Force.com app is easier than ever. This Salesforce Helper Library allows new and existing Salesforce applications to leverage Plivo’s robust carrier network and access 1600+ networks worldwide, phone numbers in 8000+ area codes, free incoming SMS in 19+ countries, and experience an average savings of 48% compared to other cloud-communication services.

Salesforce is a leading customer relationship management (CRM) service that includes a broad set of integrated tools including analytics, marketing, collaboration, and other custom apps. Recently, Salesforce launched AppExchange, an online application marketplace for third-party applications built on Salesforce’s Force.com platform. Plivo’s Salesforce Integration allows business to add voice and SMS text messaging capabilities to new Salesforce Apps and those already on the AppExchange.

What is it?

We wrote the Plivo Helper Library for Salesforce to include Apex classes that allows you interact with Plivo’s voice and SMS APIs. This includes the ability to send and receive text messages, as well as make and receive phone calls via the Plivo REST API. For more details on the methods present in the PlivoRestApi class, visit the Plivo Helper Library for Salesforce.

What can you do with it?

Existing and new Salesforce applications can now leverage Plivo’s APIs to make phone calls and send text messages to their users in over 200 countries. Plivo’s full-featured voice and SMS APIs also allow you to record voice calls for free, initiate bulk calling and texting campaigns, retrieve voice and SMS text message details within Salesforce, provision phone numbers instantly, and many more.

Below are examples of Salesforce applications that are currently using Plivo’s voice and SMS APIs:

  • 2-way SMS texting for sales and service agents
  • Bulk texting for lead nurturing, emergency alerts, loyalty programs, and event reminders
  • Click-to-call dialer within the Salesforce CRM
  • Delivery of automated text-to-speech info for lead nurturing
  • Cloud-based voicemail for sales lines
  • Inbound call tracking

Visit us at Dreamforce 2015 Booth #N2222

Also, remember to come by our booth (#N2222 Cloud Expo North) at Salesforce Dreamforce this week from September 15-18, 2015. We will also be demoing the Plivo Salesforce Integration for new Force.com Applications and those already in the Salesforce AppExchange.

Don't forget we will also be holding raffle drawings twice a day! So come by and speak with our experts, scan your badge, and enter daily raffles for Samsung Tablets, Apple TVs, Amazon Gift Cards, Fitbits and much more! Get an extra raffle ticket just by following us on Twitter @plivo!

We’ll be drawing daily raffles at the following times*:

  • Tuesday, September 15 at 2pm and 5pm
  • Wednesday, September 16 at 12:30pm and 4pm
  • Thursday, September 17 at 2pm and 4pm
  • Friday, September 18 at 1pm

*No purchase necessary. Must be present to win.

See you there!
The Plivo Team

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