Zapier

    To start using Plivo with Zapier, you need

    Start creating a Plivo Zap. You’ll be asked to connect your Plivo account.

    Plivo Account

    When you click Continue, you’ll be asked to enter your Plivo Auth ID and Auth Token, which you can find on the overview page of the Plivo console.

    Auth Creds

    If the authentication credentials are valid, your Plivo account will be connected with Zapier. Now choose a trigger event from the drop-down list and click Continue to proceed.

    Choose Trigger

    Next, initiate a test by clicking on Test trigger.

    Connection Success

    Supported triggers

    You can use these triggers from the When this happens … drop-down list to trigger your Zap:

    • New SMS: Triggers when you receive an SMS message
    • New Completed Call: Triggers after a call is completed
    Note:

    Using the New SMS trigger will override the message_url associated with your Plivo number if you‘ve already set it.

    Supported searches and actions

    You can perform these actions from the then do this! drop-down list on Zapier:

    • Find Number: Find a phone number by service type
    • Make Call & Play Audio: Make a call and play prerecorded audio
    • Make Call & Speak Text: Make a call and say a message
    • Send SMS: Send an SMS message
    Note:

    If you’re using a Plivo trial account, you can send messages and make calls only to verified sandboxed numbers.

    Report any feedback or problems with this integration by contacting the Plivo support team.