AI for Product Recommendations

Automate 'What’s the most popular product today?' suggestions

Customers often face frustration when searching for the most popular product of the day due to a lack of personalized recommendations on e-commerce platforms. Traditional methods rely heavily on manual updates and binary filters that fail to adapt to rapidly changing trends and user preferences.

Human Support

Customer submits a query via support channel.
Support representative reviews the customer’s request.
Query passed to the data analysis team for processing.
Product recommendation manually compiled and sent back to customer.

Avg resolution time

3-4 hours

AI Support

AI receives queries related to most popular products.
Algorithm analyzes current market trends and sales data.
AI generates dynamic, personalized product recommendations.
Instant suggestions promptly communicated to the customer.

Resolution time

Instant

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Enhanced Efficiency

AI reduces human workload with rapid data processing.

Real-Time Adaptability

AI systems adapt quickly to market trends for exceptional recommendations.

Cost-Effective Solutions

AI reduces operational costs by automating 95% of support queries.

Implementation

Integration: Seamless plug-and-play integration with existing e-commerce platforms.
Customization: Tailor AI algorithms to align with particular product categories or brand preferences.
Deployment: Quick deployment ensuring minimal business disruption.

Testing and Monitoring: Continuous evaluation to ensure AI accuracy and efficiency in recommendations.
Optimization: Regular updates to refine algorithm based on user feedback and market trends.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

Streamline your customer support with Plivo AI

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