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Product Recommendations
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What’s a must-have accessory for this item?

AI for Product Recommendations

Automate 'What’s a must-have accessory for this item?' responses

Customers often struggle with identifying which accessories are most compatible or essential for their main purchase. Without the correct guidance, they may miss out on enhancing their experience with complementary products, leading to dissatisfaction and potential returns.

Human Support
  • The customer contacts support about product accessories.
  • A human agent retrieves purchase and product information.
  • Agent suggests possible accessory recommendations.
  • The customer considers recommendations and makes a decision.
  • Follow-up provided if needed for additional queries.
Avg resolution time
2-3 hours
AI Support
  • The customer initiates a product accessory query.
  • AI analyzes purchase and browsing patterns.
  • Provides immediate product accessory recommendations.
  • Guide customers with relevant and personalized product choices.
  • Enhances user experience with accurate data-driven recommendations.
Resolution time
5-10 minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
LEARN MORE

Advantages of AI Support Solution

Speed and Efficiency
Rapid Responses to Queries
Cost-effective Solution
Reduction in Operational Costs
Improved Customer Satisfaction
Enhanced User Experience

Implementation

  • Integration: Seamlessly integrate AI with your existing e-commerce platforms to quickly access data and process queries.
  • Customization: Tailor AI capabilities to align with specific business needs and customer engagement strategies.
  • Deployment: Swift deployment with minimal downtime to get your services running efficiently.
  • Testing: Thorough testing protocols ensure AI responses meet quality and accuracy standards.
  • Monitoring and Optimization: Continuous monitoring and fine-tuning enhance AI performance and customer experience.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
CHECK PLIVO AI

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What’s the best item for sustainable living?
What are the editor’s picks this month?

Streamline your customer support with Plivo AI

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