AI for Product Recommendations

Automate 'What’s Trending in My Favorite Category?' Recommendations

Customers often face challenges when trying to discover trending products in their favorite categories. Navigating through numerous options to find what’s currently popular can be time-consuming. Shoppers rely on online platforms to quickly suggest the latest and most talked-about products, but without efficient recommendation tools, they can miss out on popular trends.

Human Support

Customers submit a request for trend recommendations.
Support team reviews current data and trends.
Human agents curate lists based on the latest market insights.
Recommendations are manually delivered to customers.

Avg resolution time

24-48 hours

AI Support

AI analyzes massive data sets to determine trending products.
The system creates personalized recommendations for each user.
Provides instantaneous updates as new trends emerge.
Utilizes machine learning to improve suggestion accuracy over time.

Resolution time

Instantaneous

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Enhanced Customer Engagement

AI boosts engagement by presenting relevant and current trending products tailored to each customer's preferences.

Real-Time Trend Updates

Stay ahead with real-time notification of changes in product trends.

Data-Driven Recommendations

Leverage advanced data analytics to deliver precise and impactful product suggestions.

Implementation

Integration: Seamlessly integrate AI into your existing eCommerce platform for smooth operations.
Customization: Tailor the recommendation settings to align with specific business goals and customer needs.
Deployment: Launch swiftly with minimal disruption to existing processes.

Testing and Monitoring: Regularly test the accuracy and performance of the AI recommendations.
Optimization: Continuously improve algorithm efficiency through adjustments based on feedback and trends.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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