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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
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Let Whatsapp AI Agents handle your customer chats 24/7

Autonomous WhatsApp AI agents answer purchase inquiries, close new sales, engage loyal customers & resolve support queries instantly.

Learn how Plivo powers billions of messages for global business giants

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Workday
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Wix

Convert, engage and delight customers with AI-powered WhatsApp Interactions

Drive sales conversions, engage customers, recover lost revenue, and provide instant support - WhatsApp AI agents do it all
Convert
Engage
Delight
Campaign Manager
E-commerce, Fashion, Luxury, Beauty, Automotive
Send perfectly-timed marketing messages and personalized offers, track engagement and optimize campaigns for your target customers.
AI-powered Upsell Agent
E-commerce, Fashion, Beauty, Luxury
Suggests relevant products based on past purchases and customer preferences.
AI Customer Service Agent
Retail, Banking, Telecom, E-commerce
Keep your support running 24/7 on WhatsApp - even when your team is asleep. Process purchases, returns, billing and handle customer issues automatically.
Buying Assistant
E-commerce, Automotive, Luxury Goods
Answers pre-purchase questions, recommends products, and helps close deals using your catalog knowledge and internal company knowledge
Loyalty Marketing Agent
Retail, Hospitality, F&B, Beauty
Engages customers with loyalty rewards, VIP perks, spend-based & early-access offers, through WhatsApp to enhance retention.
Appointment Scheduler
Healthcare, Beauty, Fitness, Education
Lets customers schedule, reschedule, or cancel appointments via WhatsApp.
Sales Conversion Agent
E-commerce, Fashion, Luxury, Beauty, Automotive
Assists customers in placing orders within WhatsApp, and processes the checkout in real-time. It handles last-minute queries, and ensures a seamless purchase experience.
Booking & Reminder Agent
Hospitality, Travel, Events, Healthcare
Confirms reservations, sends reminders, and allows customers to modify appointments.
Order Tracking Agent
E-commerce, Logistics, Food Delivery
Keep customers informed about their orders with proactive shipping updates, delivery notifications, and handles customer queries.
Cart Recovery Agent
E-commerce, Retail, DTC Brands
Sends personalized reminders and discounts to recover abandoned carts.
Subscription & Renewal Agent
SaaS, Media, Health & Wellness, Memberships
Notifies customers about upcoming renewals, offers incentives, and handles cancellations.
Feedback & Survey Agent
E-commerce, Travel, SaaS, Hospitality
Automates post-purchase surveys, collects customer insights, and improves satisfaction.
Lead Qualification Agent
Real Estate, Finance, Insurance, SaaS
Engages prospects, asks qualifying questions, and routes high-intent leads to sales teams.
Product Recommendation Agent
E-commerce, Retail, DTC Brands
Turn browsing into buying by understanding customer preferences and making personalized product recommendations.
Live Chat Handoff Agent
Banking, SaaS, Telecom, Retail
Resolves common queries via AI and escalates complex issues to human agents.

Everything You Need to Scale Customer Engagement on WhatsApp

Powerful features that make customer conversations easier to automate, manage and scale - all from one platform.

Customize AI Agents to your Brand

Customize your WhatsApp AI agents to speak your brand's language, personality and values, while delivering highly personalized interactions.

24/7 Availability

Works round the clock, ensuring customers receive instant assistance - from processing orders, to resolving support issues. No more lost sales or unanswered questions outside business hours.

Natural, human-like conversations

Chat with an AI Agent that responds just like a real person would - understanding context to handle high-volume queries and accelerate resolution.

Scales Infinitely – No Hiring Needed

Businesses can scale effortlessly without increasing team size - with AI agents that handle unlimited conversations simultaneously.

Smarter Conversations with Memory

Remembers past interactions, customer preferences, and conversation history to provide accurate answers - just like a human agent would.

Unified Customer Profiles

Get a 360° view of your customers’ journey to answer any complex or multi-part questions.

Integrate Knowledge Sources

Our AI utilizes internal business documents like SOPs, FAQs, and blog posts to accurately resolve customer queries.

No-Code AI Agent Studio

Easily create your custom AI agent - without writing a single line of code.

Human-in-the-loop

Seamlessly escalate complex queries to human agents, while carrying forward the context of the entire conversation.

Engagement Analytics

Track conversation success rates, customer satisfaction, agent efficiency, and campaign performance in real-time.

Seamless Integrations

Connect with Shopify, Zoho, Salesforce, HubSpot, Zendesk, and other business systems effortlessly, for Agents to be context-aware and take actions.

Rich Media Support

Share images, videos, documents and buttons to create engaging WhatsApp conversations with customers.

Verified Business Profile & Green Tick

Build trust with an official WhatsApp Business presence.

Quick Reply & Interactive Buttons

Add one-tap response options that help customers make choices quickly and keep conversations flowing.

Message Templates

Build and reuse approved WhatsApp templates for consistent, personalized messages across all customer communications.

Chat across multiple languages

Detect and chat with customers in their preferred language - automatic detection and natural responses across 28 global languages.

Broadcast & Bulk Messages

Send personalized updates, offers, and announcements to thousands of customers simultaneously with targeted delivery.

Power Your WhatsApp Strategy with Plivo’s Speed, Compliance, and Expertise

Faster Onboarding & Approval

Get your WhatsApp Business account verified quickly with priority approval and a hassle-free setup process.

Number Flexibility & Global Reach

Choose from an extensive inventory of business phone numbers—mobile, landline, or toll-free—or use your existing number as your official WhatsApp identity.

Premium Support & Priority Meta Assistance

Get expedited support and faster issue resolution with priority Meta responses—ensuring uninterrupted business operations.

Built-In Compliance & Regulatory Adherence 
(For Businesses of All Sizes)

Plivo’s platform includes pre-configured compliance controls for GDPR, HIPAA, PCI DSS, ISO 27001, SOC 2, and other industry regulations—helping businesses scale without compliance risks.

Enterprise-Grade Reliability

Direct connections ensure fast and secure message delivery. Ensure uninterrupted messaging with 99.99% platform uptime.

What our customers say about us?

“Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we'd have thousands of people standing in a parking lot trying to pay, so it's mission-critical for us. We're very happy with Plivo. The price is better too.”

Patrick Ryan
Vice President of Innovation, LAZ Parking

“Deliverability increased by 9% over our previous provider, proving Plivo's network is top-notch. Plivo is more economically viable, with a reliable network saving us wasted costs. Responsive support: The team goes out of their way to solve even very technical questions.”

Danish Midha
Lead Procurement Specialist, Jungleworks

“We like Plivo and we recommend it. Simple APIs, easy integration, a friendly interface, and an easy SDK keep us here. Every time we've needed support, Plivo responded promptly. The clear dashboard made billing and messaging much easier than with other providers.”

Maya Tran
Product Manager, Fastboy Marketing

“Plivo's queuing system was a huge selling point. With fewer worries about rate limits and batch sizes, our developers face less burden. If we need to send 50,000 messages, we simply send them all—Plivo handles the rest, delivering without us worrying about the process.”

Jacob Martine
Project Manager, Deckers Brands

“Before Plivo, another vendor left us with two problems: if we got blocked, no one could help, and we didn't know if messages were delivered. Plivo addressed these proactively. Their informative service reports and regular check-ins made us feel valued. In one month, we sent over 460,000 SMS without issue.”

Scot Cromer
CEO, Flight Vector

“We looked at all the providers, looked at their APIs — and we picked Plivo. We were up and running in two days. We had messages going out in production on the second day. Plivo has become a regular part of Advania's toolkit for building SMS communications into applications.”

Ólafur Tryggvason
Senior Systems Engineer, Advania

Get the Plivo Advantage!

Feature
Other Players
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Global Reach
Limited
220+ Countries & Territories
Pricing
Higher
Upto 30% cheaper
Uptime
Lower
99.99%
10DLC Launches
Days or weeks
As fast as 24 hours
Fraud Protection
Often an add-on
Built-in AI Shield
Support
Limited
24/7 premium, personalized

Start Sending SMS in Minutes

Try the most reliable, AI-powered SMS platform for secure verification and high-converting marketing.

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