> ## Documentation Index
> Fetch the complete documentation index at: https://plivo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Integromat

> Connect Plivo with Integromat for automated SMS and voice scenarios

To start using the Plivo Integromat integration, you need:

* A [Plivo account](https://cx.plivo.com/signup)
* A paid or trial [Integromat account](https://www.integromat.com/en/register?ref=plivo-devdocs)

## Supported triggers

You can use these triggers to trigger your scenario on Integromat:

* **SMS Received**: Trigger gets activated for every new SMS that is received (supports webhooks as instant triggers)
* **Call Received**: Trigger gets activated for every new incoming call (supports webhooks as instant triggers)
* **New Recording Added**: Trigger gets activated for every new recording that’s added to your account

## Supported actions

You can perform these Plivo-powered actions on Integromat:

* **Send SMS**: Send an SMS message to any phone number
* **Make call and speak text**: Make a call to any phone number and speak specified text
* **Make call and play audio**: Make a call to any phone number and play an audio file
* **Respond to incoming call**: Respond to an incoming call by returning Plivo XML

<Note>
  If you’re using a Plivo trial account, you can send messages and make calls only to verified sandboxed numbers.
</Note>

## Sample workflows

Here are a few sample workflows that you can build using this integration:

* Get SMS notifications on your phone number
* Send SMS reminders and alerts to your customers
* Run a live SMS poll
* Send SMS and voice OTPs to verify your users
* Forward an incoming call to your personal phone number
* Build an interactive voice response (IVR) system that can take orders or check an order status

## A few more details

* Instant triggers use webhooks internally and are auto-assigned to the Plivo number you select while setting up the workflow. Any other Plivo application that was assigned to that number previously will be removed.
* If you need multiple numbers to trigger the same scenario on Integromat, assign all those numbers to the Plivo application that’s auto-created by Integromat.
* You cannot have instant SMS and instant call set up simultaneously on a single Plivo number by default. However, you can achieve this by manually changing the webhook URLs — which is recommended only for advanced users.

Report any feedback or problems with this integration by [contacting the Plivo support team](https://support.plivo.com/hc/en-us/requests/new?ticket_form_id=360000156292).

## Next steps

* [Create a live poll powered by Plivo SMS and Google Sheets using the Plivo Integromat integration](/docs/integrations/integromat/live-poll-with-google-sheets/)