> ## Documentation Index
> Fetch the complete documentation index at: https://plivo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices

> Understanding your Plivo invoices, line items, and billing details

Frequently asked questions about Plivo invoices, billing cycles, and usage reports.

***

## What is included in an invoice?

Invoices contain three main sections:

| Section             | Contents                                            |
| ------------------- | --------------------------------------------------- |
| **Invoice Summary** | Usage ID, generation date, Auth ID, billing address |
| **Usage Summary**   | Breakdown by product (Voice, SMS, Numbers, etc.)    |
| **Payment Summary** | Credits applied and amounts charged                 |

***

## When are invoices generated?

Invoices are generated on the first business day of each month for the preceding month.

**Example:** The January invoice is created on February 1st.

***

## How do I access my invoices?

Navigate to **Billing > Invoices** in the [Plivo console](https://cx.plivo.com/billing/payment-methods).

***

## What detailed information is available beyond the main invoice?

Plivo provides XLSX format usage supplements containing six sheets:

| Sheet          | Contents                              |
| -------------- | ------------------------------------- |
| Voice Inbound  | Calls by destination country and type |
| Voice Outbound | Calls by destination                  |
| SMS Inbound    | Messages by country and type          |
| SMS Outbound   | Messages by country and type          |
| Number Rentals | Phone number charges                  |
| Zentrunk       | SIP trunking usage                    |

***

## How do I generate a fair usage report?

**For Voice:**

1. Go to Voice Logs
2. Click **Export**
3. Select **Export Fair Usage Report**
4. Click **Export Logs**

**For Zentrunk:**

1. Navigate to Zentrunk Logs
2. Follow the same process

Reports show total eligible calls, short duration calls, abandoned calls, and corresponding charges.

***

## Related Resources

* [Payments](/faq/billing-and-invoices/payments)
* [Taxes](/faq/billing-and-invoices/taxes)
* [Contact Support](https://support.plivo.com)