WhatsApp Business API Pricing
Streamlined Pricing: Meta's Fee + One Simple Plivo Fee
Meta Fee
Meta charges a fee per conversation at rates that depend on the type of conversation.
Plivo Platform Fee
$0.00080
per conversation
Pay per conversation, not per message.
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FAQs
Common questions and answers about call forwarding
What’s the difference between call divert and call forwarding?
No difference — they mean the same thing.
How can I set up call forwarding?
The easiest way to implement call forwarding in your applications is by using Plivo’s Voice APIs. We have SDKs for seven popular web development languages, and we’ve written a call forwarding use case guide in each language to help you get started quickly.
What are some popular uses for call forwarding?
You can use call forwarding to dynamically route incoming calls based on any of several factors.
- Agent availability: You can place calls in a holding queue and route them to an available agent as soon as one is available.
- Business hours: You can route calls to an office number during business hours and to a mobile phone or voicemail during non-business hours.
- Time zones: You can forward calls to agents from different time zones to ensure round-the-clock availability.