Customer Support Made Easy With Plivo's Voice API

Business processes are usually very fragmented depending on the size of the organization.Businesses want rely on a single platform or a single tool for all their needs – whether it is ticketing,customer communication, billing, or CRM. Operational inefficiencies will no longer stand in your wayif you have the right tool in place from day one.... Read more >


Sending toll free SMS messages at scale: The Story of Flight Vector

For businesses that offer emergency medical services (EMS), communicating at the right time is mission-critical. Flight Vector, an EMS provider is dedicated to helping people with dispatch and map solutions for helicopters, fixed wing planes, and ground units. Flight Vector’s communication center notifies customers via SMS alerts and location-based services, including dispatch and logistics for emergency events....

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How I Created a Blood Donation Database Using Google Sheet and PHLO

Donating blood is a rewarding process. According to the American Red Cross, one donation can save as many as three lives. Every two seconds someone in the U.S. needs blood. But supply can’t always meet demand because only about 10% of eligible people donate blood yearly. Then, there is the problem of storage and distribution....

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Announcing PHLO - A whole new way of integrating communications into your application

Developers innovate at a fast pace. Enabling communication in applications shouldn’t be any different. Today we are really excited to announce the Public Beta of PHLO (Plivo High Level Objects) - A whole new visual way of integrating communications that would empower developers to design collaboratively, build visually and deploy instantly....

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Should Product Managers know how to code? Here’s what we think

Scott Adams, the creator of Dilbert, swears by two strategies for an extraordinary life:

  • Become the best at one specific thing.
  • Become very good (top 25%) at two or more things.
It’s obvious that striving to be the best would be the more rewarding choice of the two. However, it might not necessarily work out for everybody! The second seems fairly doable…. ‘doable’, not necessarily simple....

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