Should Product Managers know how to code? Here’s what we think

Scott Adams, the creator of Dilbert, swears by two strategies for an extraordinary life:

  • Become the best at one specific thing.
  • Become very good (top 25%) at two or more things.
It’s obvious that striving to be the best would be the more rewarding choice of the two. However, it might not necessarily work out for everybody! The second seems fairly doable…. ‘doable’, not necessarily simple.... Read more >

Introducing Authentication for Call Recordings

Today, we are are excited to introduce authentication for call recordings on Plivo. This adds another layer of security while accessing sensitive call recordings on your account....

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The Real Reason Why Stack Overflow Became A Raging Success!

Boasting of 560mn pageviews, Stack Overflow is one of the 173 programming Q&A communities on Stack Exchange with 4mn users and 40mn answers! Stack Overflow is literally brimming with content for developers!...

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The tried, tested & debated list of resources for the busy Product Manager

Getting the Product-Market fit right is tricky. Building a profitable product is even more difficult. If you ever had a chance to build, manage or ship a product, you will know what we are referring to. As a product manager - you are the one who is going to lead the product from conception to completion. More often than not, you are so swamped with your work that you can’t keep in touch with current trends and industry best practices. We get it!...

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What happened in Vegas - Our Customer Contact Week 2018 Round-up

Delivering “wow” moments for improving customer experience has always been the mantra for businesses focusing on customer support and customer engagement. Every year around the same time, such businesses gear up to showcase their technological advancements to the world. This year was no different and if you are a business that provides the technology to power customer support or if you are trying to deliver “wow” moments for your customers, then you most likely would have made it to the Customer Contact Week (CCW) in Las Vegas....

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