Short Code SMS

Send and receive high volume of SMS, as quickly as possible.

Benefits of a Dedicated Short Code

  • Exclusive brand recognition

    Unlike Long Codes, Short Codes are not tied to an area code and can be used across the country. Imagine a nationwide exclusive brand identity under one easy to remember number.

  • Improved Deliverability

    SMS sent using short codes allow for application-to-person (A2P) use cases like alerts & notifications and offers higher delivery rates than regular long code numbers in US & Canada.

  • Higher Throughput and Performance

    Send out your messages to customers in a timely manner without worrying about getting blocked or filtered. Default throughput starts at 50 messages per second.

  • Choice of Vanity Short Codes

    You can reserve the exclusive use of a unique, SMS Short Code number, or phrase, for your brand. For example, PLIVO (75486). Vanity Short Codes are subject to number availability.

Industries Already Using Plivo's Shortcode for SMS

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Online Retail

Improve your engagement with customers by sending SMS text messaging contests, promotions, as well as improve customer service and customer loyalty through reward campaigns.

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Marketing & Media

Build high-impact marketing campaigns that targets your customers in real-time. Some of our customers use SMS to deliver time-sensitive info including flight reservation reminders and point-of-sale campaigns.

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Financial Services

Enable two-factor authentication via SMS text message and protect your customers with an additional layer of security for any type of customer transaction including account activity alerts, money transfers, and bill payments.

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Customer Service

Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications all via SMS text messages directly to the customer’s mobile phone.

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Transportation & Logistics

Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages. Including, rideshare coordination, tracking supply chain inventory levels, order confirmations, shipment delivery, product returns and recalls.

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Healthcare

Enhance patient experiences and rapport by improving healthcare communication, reducing appointment no-shows with SMS alerts, delivering time critical emergency health services, and optimizing public health campaigns.

The Plivo Difference

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FASTER GO TO MARKET

Pre-packaged templates for your use case reduces the amount of code required to integrate Voice and SMS in your applications.

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ENTERPRISE GRADE PLATFORM

Engineered for reliability, quality and 99.95% uptime. Our Premium network allows for crystal clear voice quality and improved SMS deliverability.

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GLOBAL SCALE

Enable the same app to communicate with anyone across 200+ countries and over 1,500 telecom networks. Scale to new markets in no time as you grow.

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LOWER COST OF OWNERSHIP

Competitive pricing from the start. Simple usage based pricing where you only pay for what you use. Avail volume discounts and custom pricing as you scale.