Introducing US Toll-Free SMS

We are excited to announce that you can now enable all Plivo Toll-Free phone numbers in the United States for two-way SMS text messaging. As mobile phones take over how users access information, SMS leads the way in delivering time sensitive messages to all. This is why we have added Toll-Free SMS phone numbers as another method for your business to communicate to your customers.... Read more >

How SMS Text Messaging Won the 2016 US Elections

Ever since the Federal Election Commission (FEC) approved the use of fundraising via SMS text message, SMS has become a main engagement tool for all presidential candidates. During the 2012 elections, Obama became the first presidential candidate to capitalize on the new “text-to-donate” option. In addition to fundraising, this 2016 election has witnessed the most extensive use of SMS by candidates including reminders of registration deadlines, key event highlights, and even helping voters find nearby polling stations.... Read more >

Factors Slowing Down Your Number Porting

Number portability may seem like a simple process on the surface, but it is surprisingly complex in the backend. Once your porting request is submitted to your new carrier, communication between your current and new carrier initiates a list of validations before the technical process can even begin.This process was put in place by the Federal Communication Commission (FCC) and Department of Telecommunication (DoT) to ensure that phone number ownership is properly validated before changing carriers.... Read more >

Leveraging A2P SMS Text Messaging for Your Business

The majority of consumers today depend on mobile devices to function in their daily lives, and it has become imperative for companies to evolve from desktop to mobile-first strategies. From marketing promotions to notifications, people demand fast and convenient communication. By integrating Application-to-Person (A2P) messaging into your business, you’ll be able to reach your customers directly with real-time alerts and receive instant feedback on products and services. This post focuses on the basics of A2P SMS text messaging and the common types of applications for your business; exemplifying the importance of this cutting-edge technology in modern business.... Read more >

Plivo Payment UI Update

In order to improve our customer experience, we have moved the payment page into the accounts section of your Plivo user interface. Note that this does not affect your existing payment setup.... Read more >