Plivo Browser SDK Adds Support for Multiple Incoming calls

Today, we are happy to announce the latest release (v2.1) of our Plivo Browser SDK includes support for handling multiple incoming calls. This is designed to enable effective control of calls arriving on agent endpoints, while they are talking to other customers. The ability to handle multiple incoming calls helps agents manage and answer calls based on priority, caller ID, and context - thereby improving overall customer experience.... Read more >